Atlas: enterprise subscription
Atlas is available under an annual enterprise subscription for production use. One subscription covers product access, updates and upgrades, and the stated support level. There is no separate support surcharge.
| Plan | What you get | Coverage |
|---|---|---|
| Community | Evaluation and non-production use, where the licence allows it | Community resources |
| Professional | Entry edition, updates and upgrades | Business hours, next-business-day critical response |
| Enterprise | Advanced edition, updates and upgrades | Priority business hours, four-business-hour critical response |
| Premium | Contracted enterprise scope and critical escalation | 24x7 critical intake, one-hour initial response target |
Priced per usable TB, with an annual minimum.
Rates are quoted by Zyvor: contact sales@zyvor.dev.
Terms
- Annual prepaid subscription is the default, with a 12-month minimum. Multi-year prepay is available.
- Minimums apply after any discounts.
- Implementation, migration, training and managed operations are separate services.
- At expiry, updates, downloads and support end. Open-source rights, where they apply, continue under the licence.
- Response targets need a contracted scope and are not uptime guarantees.
- Existing signed agreements keep their agreed terms.